Privacy Policy

This Privacy Policy complements the Terms and Conditions and defines the collecting and processing of personal data by Bill.me LTD (hereinafter referred to as “Bill.me” or “we”), and provides information concerning your rights. We treat requirements for the collecting and processing of your personal data very seriously, and may therefore amend this Privacy Policy (hereinafter referred to as the Policy) to reflect our data processing practice.



Personal data we collect and process include:

  1. personal data which the User (Company or Customer) personally provides about themselves or third parties using the Personal Office, such as User name, surname, phone number, e-mail, payment card data, information about payments made;
  2. personal data which you voluntarily provide by contacting us via e-mail or phone, or by filling out the contact questionnaire on our website;
  3. anonymised information automatically transferred to us by software installed on your device, including IP address, cookie information, browser information, access time.

Use of the Website and Website Tools is intended for adults, and we do not knowingly collect or process personal data on minors.


The purpose of collecting and using personal data is to provide a safe, uninterrupted, effective way to use the Website and Website Tools. To provide you with full-featured access to the Website and Website Tools, we may use your personal data for the following purposes:

  1. User registration/authentication on the Website;
  2. User identification within the framework of agreements concluded with a Company;
  3. offering personalised Website Tools to the User;
  4. contacting the User, including the sending of information, requests, or notifications related to the use of the Website Tools;
  5. installing, evaluating and enhancing the Website Tools, Website content, structure, or operation, and development of new Website Tools;
  6. implementation of targeted marketing activities, notifications about the introduction of new services and advertising offers based on your personal communication settings (with your consent).


We do not disclose your personal data to third parties, with the exception of cases described in this Policy. We disclose personal data solely with the purpose of providing you full access to the Website and the Website Tools.

We may disclose personal data collected by us to the following recipients of data:

  • related companies in our group;
  • our partners that ensure the provision of services;
  • financial institutions and other organisations that issue payment cards or process payment card transactions.

In addition to the aforementioned, in the event of a sale or merger of Bill.me group companies, your personal data may be transferred to the acquiring company. In such cases, the User will be duly notified.


We provide you with the following rights related to the processing of personal data:

  • You have the right to know what personal data we collect on you, and to receive a copy of these personal data;
  • You may modify (update, supplement) the personal data provided using the editing feature, or notify us about the need to modify your data by writing an e-mail to support@bill.me;
  • We also provide you certain options regarding the use of your personal data for marketing purposes and, if you would like to decline further marketing notifications, please save the relevant setting in your Personal Office or contact us by writing an e-mail to support@bill.me.


Our Website uses cookies in order to improve the user experience and optimise its operation. A cookie is a small text file saved by a website to your computer or mobile device when you open the Website. We use both third party cookies, such as Google Analytics, and first party cookies to optimise our marketing communications.

You have the right to decline the collecting and use of specific information about you through our use of cookies when you visit the Website. You browser may communicate a refusal to receive certain kinds of cookies. Please note that you may be unable to use all the advantages of the Website without cookies.


We undertake necessary and appropriate organisational and technical activities to protect your personal data from illegal or unintentional access, destruction, modification, blocking, copying, or distribution, or from other illegal activities that third parties may perform with the data.


If you have any questions regarding our processing of personal data, please contact us by writing an e-mail to support@bill.me or sending mail to us at the following address:

Bill.me LTD
Suite 10082, 128 Aldersgate Street,
Barbican, London, EC1A 4 AE
United Kingdom