Last updated: 27.01.2021
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following personal data about You:
- Information that You as a Visitor, Company or Customer provide by using our website www.bill.me (hereinafter – the “Website”). Such information may include Your name, surname, e-mail address, telephone number and the name of Your company;
- Information and documentation that You as a Company provide to us in order to conclude an agreement. Such information may include, but is not limited to, Your name, telephone number, e-mail address, company name, company number and current position;
- Information and documentation that You as a Visitor provide to us during the process of applying for a job vacancy. Such information may include Your name, date of birth, home address, country, telephone number, e-mail address, company name, current position, previous places of employment, education and other information which You provide;
- A record of correspondence/communication and/or the telephone call in the event You contact us. Such record may include Your name, surname, e-mail address, telephone number, name of Your company and other personal data You may disclose to us during such communication;
- Where You as a Company or Customer have been granted access to the Website Tools – your name, surname, physical address, telephone number, e-mail address, details of Your visits, including, but not limited to, location data, weblogs, other communication data and the resources that are accessed by You;
- Where You as a Company or Customer use the Website Tools,– Your personal data, including, but not limited to, name, surname, e-mail address, telephone number, details regarding whether Your payment has been successful or not and payment history;
- Information about You as a Company or Customer, which we receive from other sources, including, but not limited to, our business partners, service providers and subcontractors. Such information may include the data provided by payment service providers and other third parties, as well as publicly available information. It may also include information about You as a Customer which we receive from the Company, including Your name, surname, physical address and e-mail address.
We may also collect non-personal information about You, which does not identify You as a specific individual. Such non-personal information that we may collect includes:
- Browser and device data, for instance, IP address, operating system and browser type. This is statistical data about the Website users' browsing actions and patterns and does not identify any individual;
- Cookie data, such as time spent on the Website, pages visited, language preferences, and other anonymous traffic data;
- Company data, such as a company’s name, product and service offerings, jurisdiction.
HOW WE USE PERSONAL DATA
We use Your personal data, in the capacity of a Company, in order to conclude contracts and carry out our contractual obligations. In this regard, we rely on a contract entered into by You and Bill.me as the valid ground for the processing of Your personal data.
We use Your personal data to enable You, in the capacity of a Customer, to use the Website Tools and make payments for the services provided by the Company. In this regard, we rely on the legitimate interests pursued by us, and the Terms and Conditions entered between You and us.
We may also process Your personal data in situations, where we are required to comply with legal obligations.
In addition, we use Your personal data to send you our newsletter or commercial communications and, in such case, we rely on the consent provided by You.
Examples of how we may use Your personal data include:
- to register and authenticate you on our Website;
- to offer You personalised Website Tools;
- to provide You with information regarding our Website Tools;
- to notify You about changes to our Website Tools;
- to ensure that content from the Website is presented in the most effective manner and to keep our Website safe and secure;
- to administer our Website;
- to verify Your identity for legal/regulatory compliance purposes;
- to respond to Your inquiries and provide customer support;
- to send You our newsletter or marketing communications.
HOW LONG WE WILL KEEP YOUR PERSONAL DATA
We will store Your personal data for the period necessary to fulfil the purposes listed above, unless a longer retention period is required or permitted by law. Please be aware that we may be required to retain Your personal data for various legal or regulatory reasons. This means that in the event where You, in the capacity of a Company or a Customer, cease to make use of our Website or Website Tools, we will still retain certain personal data in order to carry out our legal obligations.
USE OF THE WEBSITE BY MINORS
The Website and Website Tools are not intended for persons under the age of sixteen and we kindly ask such persons to not disclose their personal data to us.
HOW WE DISCLOSE PERSONAL DATA
In certain circumstances we may disclose the personal data we have gathered about You to the following categories of recipients:
- Our group companies. In order to provide our services to You as a Company and the Website Tools to You as a Company or Customer, we share personal data with our group companies;
- Third-party financial institutions. This may include credit/financial institutions;
- Service providers. We disclose personal data to our service providers only when it is necessary to ensure the provision of our services to You as a Company and the Website Tools to You as a Company or Customer, including, but not limited to processing of payments/transactions;
- Third parties in relation to transfer of business. For instance, if we sell any business or assets or merge with another business entity, it may be necessary to disclose personal data to the prospective business owners or partners;
- Third parties in relation to a legal obligation or if we are permitted to do so by law. In certain circumstances we may be under an obligation to disclose or share Your personal data with auditors, regulatory authorities or law enforcement bodies in order to comply with a legal obligation. We may also disclose personal data, if it is permitted by law, in order to enforce or apply the Terms and Conditions or other agreements or to protect our rights, property, customers or others.
We have concluded the European Commission’s Standard Contractual Clauses with all our group companies and relevant service providers that are located in the EEA, to ensure safe data transfers from EEA to UK.
You have certain rights in respect to the way we treat Your personal data:
- You are entitled to access Your personal data and receive information regarding Your personal data that we process. You can do so by either signing in to Your Personal Office account or by contacting us at firstname.lastname@example.org;
- You are entitled to rectify the information we have about You if it is inaccurate. You can do so by either signing in to Your Personal Office account or by contacting us at email@example.com;
- You are entitled to object to the processing of Your personal data;
- You have the right to revoke Your consent for processing of Your personal data in situations, where such processing is based on Your consent;
- You may also request us to erase Your personal data or cease the processing of Your personal data. However, please note that this right may be subject to certain exemptions. Namely, in situations, where we are under a legal obligation to retain Your personal data, we will not be able to fulfil Your request and, in such an event, we will inform You accordingly;
- You may also request us to provide Your personal data to You or transmit it directly to another controller and we will comply with such request, provided that the personal data processing previously carried out by us was based on Your consent or was necessary for the performance of a contract and where it is technically feasible;
- You have the right to lodge a complaint to the Information Commissioners’ Office if You believe that we have not complied with the requirements of the General Data Protection Regulation with regard to Your personal data.
A cookie is a small text file saved by a website to Your computer or mobile device when You open the Website. We use third-party cookies, such as Google Analytics.
All information provided by You to us is stored on secure servers and we use appropriate organisational, technical and administrative measures to protect Your personal data. Once Your information is received, we use strict procedures and security features to prevent any unauthorised access. However, please note that no transmission of information via the internet is completely secure and no storage system is guaranteed to be entirely secure. If You have any reason to believe that Your interaction with us is no longer secure, please contact us immediately.
DATA PROTECTION OFFICER
We have appointed a data protection officer, whom You may contact, should You have any questions or concerns regarding our personal data processing practices. Our data protection officer’s contact information is as follows: firstname.lastname@example.org.
85 Great Portland Street